Brief Overview:
We are seeking an Associate Director of Staff Learning & Development to develop and oversee the professional training and learning development function of our organization.
Position Description:
Under the direct supervision of the VP of Strategy & Operations and working closely with the Managing Director of Human Resources, the Associate Director of Learning & Development will be responsible for overseeing, creating, and implementing all aspects of a new training and learning function within HRiA. This position plays a key role in living out one of HRiA’s core commitments of being a learning organization. This role will evolve our learning and development initiative and embed it across the organization to ensure that our employees have the knowledge and skills needed to excel in their roles and grow in their careers.
This position will specifically develop and oversee the professional training and learning development function of our organization. This is a great opportunity for an energetic and organized individual who deeply values relationships and has a depth of experience in staff development and learning. The ideal candidate has experience in implementing a similarly-sized organization’s learning and development program. Additionally, given the training delivery required of the role, the candidate must have demonstrated knowledge of and skills in effective adult learning practices, including instructional design and training facilitation, both in-person and virtual. Deep grounding in diversity, equity, inclusion, and belonging frameworks and organizational culture transformation towards advancing health and race equity is necessary. The candidate will have experience working in close collaboration with and/or direct execution of best practices in human resources and organizational culture. The person in this role will work collaboratively with program staff and leadership to assess organization-wide developmental needs to prioritize and build learning offerings that further HRiA’s strategy and vision. The ideal candidate for this role will have knowledge and understanding of how to implement and manage learning management systems.
This is an exempt, full-time position with the opportunity to work remotely or from our downtown Boston office. Occasional travel to our Boston office will be required. The salary ranges from $80,000 – $100,000 and is based on skills and experience.
HRiA offers exceptional benefits to its employees, including competitive salaries, health and dental insurance, retirement plan, short term disability, flexible schedules, summer hours, vacation starting at four weeks, 13 paid holidays, plus office closure during the last week of December.
Duties and Responsibilities:
Assessment & Planning
- Support organizational leadership in the development of a comprehensive learning and development strategy that aligns with the organization’s goals and objectives and lead the implementation of that strategy.
- Collaborate with the Human Resources team and department leaders to identify training and development needs for employees at all levels.
- Manage the organization’s annual professional development calendar and compliance training requirements.
- Monitor and establish metrics to evaluate the effectiveness of learning and development initiatives on both individual and organizational performance through assessments, surveys, and feedback to identify areas for improvement.
Content Creation & Delivery
- Create engaging and interactive training materials, including presentations, e-learning modules, job aids, and other resources.
- Deliver regularly scheduled trainings, including the new hire orientation and trainings to support the annual performance management process
- Partner with internal and external subject matter experts to design and deliver high-quality training content.
- Curate, catalogue, and make available internal and external online training offerings.
- Develop, in partnership with the Human Resources team, a refreshed and expanded new hire onboarding training.
- Oversee the scheduling, coordination, and logistics of training sessions, ensuring they are delivered effectively and within budget.
- Ensure that development and delivery of training reflects best practices of adult learning, is aligned with current industry trends and best practices, and exemplifies the desired culture and philosophies of the organization.
Systems Development & Management
- Identify, implement, and manage the organization’s Learning Management System.
- Maintain accurate training records and documentation, ensuring compliance with relevant policies and regulations.
Candidate Qualifications:
Education, Training & Experience Requirements
- Bachelor’s degree and/or equivalent learned and lived experience. Education or certification in Human Resources, Organization Learning and Development, or adult education preferred. Master’s degree preferred.
- At least five years of experience designing and implementing organization learning and development programs, with a minimum of 8 years of work experience total.
- Proven experience in adult experiential training, learning, and curriculum development, preferably in a managerial role.
- Experience delivering best practices in human resources and organizational culture transformation.
- Strong knowledge of instructional design principles and adult learning theories.
- Experience with various training methods and techniques, including e-learning, blended learning, and instructor-led training.
- Proficiency in instructional design software and learning management systems (LMS).
- Strong project management skills, including solid skills in time management and organization and excellent attention to detail and accuracy.
Knowledge, Skill & Abilities
- An interest in HRiA’s mission and a commitment to health and racial equity.
- Grounding in diversity, equity, inclusion, and belonging frameworks and organizational culture transformation towards advancing health and racial equity
- Ability to evaluate training requests and implement interventions that address performance gaps.
- Attention to detail and ability to design and deliver high-quality training programs and materials.
- Strong organizational skills as well as excellent communication and presentation abilities.
- Proficient in Microsoft Office Suite, LMS, O365, and related program software
- Adept with a variety of multimedia training platforms and methods.
- Ability to work independently and also to contribute to a team.
- Ability to understand new tasks quickly.
- Ability to work calmly under pressure.
- A collaborative, agile approach, with a growth mindset. The ability to quickly pivot is important.
- A learning attitude and curiosity for how things work, with a desire to improve processes and procedures without judgement for how things were done in the past.
- Ability to use independent judgment to plan, prioritize and organize a diversified workload in a fast-paced environment with real-world problem-solving skills.
This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.
How to Apply:
To apply, submit your cover letter and resume online.
HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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