NACHW is seeking Data and Evaluation Senior Associate to lead development of multi-method approaches to our data collection, data analysis and impact evaluation.
This person will work under the direction of the Executive Director and collaboratively with NACHW staff, funders members and partners.
The DESA will provide thought and implementation leadership to consider ways NACHW will evaluate how our priorities, initiatives and activities work across funding streams, communities and timelines to achieve our mission. The DESA will work closely with the NACHW staff and Board on organizational and partner strategic planning processes, develop indicators of success and track deliverables and achievements.
Responsibilities will include establishing cross program indicators, member surveys and other quantitative data analysis, focus groups, interviews and other qualitative processes, and data aggregation and tracking across programs. The DESA will evaluate our work with members and stakeholders in our national projects, councils and advisories, co-develop our mission focused theory of change, identify organizational metrics, co-manage our CRM system, develop tools and analyze member and stakeholder data to drive a process of continual improvement.
This person will ideally hold an MPH, MS in Data Analytics or MS in Evaluation and Applied Research, Public Health or similar concentration. The DESA can be a CHW/Promotora/CHR and/or have a strong respect for the CHW profession, racial equity and inclusion. Further this person should have a deep understanding of data capture, analysis, visualization and data storytelling. This person should be familiar with national discussions about CHW impact in primary care, public health policy, the social determinants of health and health care access and quality. It is expected that the Evaluation Project Senior Associate will have strong research and evaluation skills as well as excellent interpersonal skills. Writing samples of proposals, papers, reports or research will be requested.
Duties and Responsibilities:
While this position will be involved in a variety of tasks, primary duties will include:
- Lead data-driven program insights, monitoring, and quality control
- Create, roll-out, and maintain a data collection plan across all existing systems specific to previously determined program outcomes, including training and capacity building
- Establish, implement, and maintain comprehensive data collection standards, policies, procedures, and training to support efficient, accurate, and timely data tracking and to ensure data quality and integrity
- Create timelines and processes for data quality review, reporting accuracy, and quality assurance; ensure program teams have the most up to date knowledge about all systems
- Create expectations and best practices around data utilization and data-driven management all staff
- Execute strategies to ensure that collected data is used to improve implementation, modify programs, hold ANY accountable, and share outcomes with external partners and funders as needed
- Prepare and deliver periodic updates and customized reports on the progress of the ANY programs to the organization’s Executive Director, staff, funders, partners, and project teams as needed
Surveys and Evaluation:
- Facilitate evaluation technical assistance for NACHW staff, partners and members on developing and implementing their evaluation plans
- Conduct quantitative data collection/analysis, including analyzing secondary data as well as assisting in primary data collection (e.g., developing survey instruments, overseeing survey administration, conducting statistical analysis such as frequencies and bivariate analyses), while working closely with PI and senior evaluation team members
- Conduct qualitative data collection/analysis, including developing focus group and interview guides, conducting interviews with stakeholders and facilitating focus group discussions with a range of community members, particularly those from traditionally underserved populations, and analyzing qualitative data, while working closely with PI and senior evaluation team members
- Conduct other research-related activities, as needed, such as literature reviews and environmental scans, including searching academic databases, reading and synthesizing published studies, and writing draft reports
- Synthesize data from multiple sources (e.g., focus groups, surveys, secondary data, literature review) and interpreting findings so that they are meaningful to public health practitioners, program planners, health care practitioners, funders, and non-academic audiences
- Write draft program evaluation reports, under the guidance of PI
- Develop PowerPoint presentations of study findings
- Provide research and evaluation support on other assessment and evaluation projects or new business proposals within the Research and Evaluation Department, as time allows.
Systems/Platforms and Vendor Management:
- Develop and deliver regular trainings and testing to ensure ANY’s knowledge is on par with intermediate to advanced level utilization of all systems
- Manage all vendor relationships, consultants for systems, and conduct sourcing, system upgrades and proposal development as needed for all existing and new systems
- Provide day-to-day administration, user profile creation, license renewals, customization/architecture (adding new fields/formulas), template reports and troubleshooting, and updates for all data collection, evaluation, and survey tools
- Recommend new solutions and execute organizational change as needed to utilize new platforms
- Research and assess new software to increase organizational efficiency (i.e. collaborate with teams on finding better CRM, fundraising platform, file sharing system, etc.), manage software licenses/purchases/training (Adobe, iContact, etc.).
- Identify, assess and analyze new organizational needs and find solutions to meet those needs.
- Manage meetings, follow up, projects, execution of the Data and Health Systems Committee
- Attend Saturday workshops Quarterly
- Maintain regular interaction with our Fellows, Mentor Coaches and staff to evaluate how technology can help with service delivery
- Other tasks as assigned
- MPH, MS in Data Analytics or MS in Evaluation and Applied Research, Public Health or similar concentration and 4-7 years relevant experience OR Bachelor’s degree with commensurate skills and 8-10 years of experience
- Be willing to work remote and travel periodically as needed for staff retreats and trainings
- Experience and skills in project management including developing workplans and working with funding agencies, local organizations, and a range of stakeholders
- Strong written and analytical skills
- Strong knowledge of research and evaluation methods (both qualitative and quantitative) used in public health and the social sciences
- Strong verbal communication and interpersonal skills; experience in interview/focus group facilitation preferred
- Knowledge of Microsoft software, specifically MS Word, Excel, and PowerPoint
- Bi-cultural and bi-lingual in Spanish/English preferred
- Demonstrated commitment to working with diverse staff and improving public health
- Able to work independently and remotely, and be part of a team in various locations
- Flexibility and a sense of humor
- Access to reliable transportation to be able to regularly travel by car throughout a 12-county area
- Able to travel to Boston at least once a year for internal meetings with project team
This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.
How to Apply:
HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.
HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Health Resources in Action offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous starting vacation of four weeks. To apply, submit your cover letter and resume online.
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