Human Resources Manager, Employee Training & Development

Brief Overview:

We are seeking a Human Resources Manager to lead our organization’s professional development and talent management processes. This is a great opportunity for an energetic, friendly, and organized individual with a human resources generalist background. The ideal candidate is outgoing, a strong communicator, and comfortable working directly with a growing and diverse employee population. The position affords the chance to work collaboratively with a range of program and administrative staff and offers growth potential for an engaged, self-motivated professional.

Position Description:

This is a great opportunity for an energetic, friendly, and organized individual with a human resources generalist background. The ideal candidate is outgoing, a strong communicator, and comfortable working directly with a growing and diverse employee population. The position affords the chance to work collaboratively with a range of program and administrative staff and offers growth potential for an engaged, self-motivated professional.

The Human Resources Manager will be a key member of HRIA’s growing Human Resources team. The preferred candidate is a Human Resources Generalist or Manager with a demonstrated knowledge of Human Resources best practices. This position will specifically oversee the professional training and development function of our learning organization and manage the staff performance management process. The person in this role will work collaboratively with program staff and leadership to assess organization-wide developmental needs and will also work with staff and supervisors to identify training solutions for individual staff. The Human Resources Manager will also provide oversight and support to the organization performance management process which includes an organization-wide annual 360 performance evaluation.

The ideal candidate for this role will have a deep knowledge and understanding of how to implement and manage human resources systems. While the current focus of this position is around performance management and professional development there is an opportunity for the right candidate to apply their generalist knowledge to other areas of the organization’s human resources function.

This is an exempt, full-time position with the opportunity to work remotely or from our downtown Boston office. The salary range starts at $65,000 and is based on skills and experience. HRIA requires that staff be up to date on their COVID-19 vaccinations and must show proof of vaccination upon hire. 

HRiA offers strong benefits to its employees, including competitive salaries, health insurance, retirement plan, flexible summer hours, vacation starting at 4 weeks, 13 paid holidays, plus office closure time during the last week of December.

Duties and Responsibilities:

Human Resources Management:

  • Contribute HR experience and knowledge to development, implementation, and evaluation of all human resources projects as assigned.
  • Collaborate with HR and staff teams to continuously assess and improve new hire orientation, staff professional development, and employee recognition programs.
  • Provide Human Resources support to organization staff with a specific focus on performance management and professional development.
  • Act as Human Resources liaison for organization staff committee(s) as assigned and/or relevant.
  • Act as team back up for recruiting and employee relations inquiries.
  • Manage and maintain relevant HR departmental records around performance management and professional development.
  • Performs routine tasks required to administer and execute human resources programs as needed. This may include but is not limited to performance and talent management; training and development; benefits and leaves of absence.
  • Act as team back up for employee disciplinary and investigation inquiries.
  • Handle employment-related inquiries referring complex and/or sensitive matters to the appropriate HR team staff.
  • Knowledge and experience of compliance with federal, state, and local employment laws and regulations, and best practices.
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, learning management, talent management, and employment law.
  • Other duties and special projects as assigned.

Organization Professional Development & Training

  • Assess and identify organization-wide needs to drive professional development and orientation initiatives.
  • Actively search, design, and implement effective methods to promote professional growth and development across staff and teams in collaboration with program staff, HR team members, and organization leadership.
  • Implement and manage the organization’s Learning Management System.
  • Collaborate with relevant staff to develop and deliver Human Resources, Administrative, and Finance orientations.
  • Champion and work with key staff members on continued improvement and development of the organization’s onboarding and inboarding process and orientations.
  • Collect and assess feedback from organization sponsored professional development sessions with a goal of continued quality improvement.
  • Manage the organization’s annual professional development training calendar.
  • Manage the organization’s performance management process and tools which includes communicating the timeline and process to staff annually; delivering annual orientation sessions on performance evaluation process and tool best practices; troubleshooting evaluation tool issues with staff and supervisors; acting as the point of contact on all evaluation questions.

Candidate Qualifications:


  • Three to five years plus of Human Resources experience ideally with a focus on training, performance management, and professional development initiatives.
  • Bachelor’s degree in the liberal arts or relevant field.
  • A knowledge of employment-related laws and regulations.
  • Effective and consistent communicator – both oral and written.
  • Advanced skills with the Microsoft Offices Suite (Excel, Word, Outlook, MS Teams, and Zoom).
  • Effective and consistent communicator – both oral and written.
  • Strong project management skills with excellent attention for detail and accuracy.
  • Experience with HRIS systems management.
  • PHR or SHRM-CP certification a plus.

Personal Characteristics

  • A commitment to value diversity of thought, backgrounds, and perspectives.
  • Ability to handle sensitive information with confidentiality and discretion.
  • Collegial and outgoing nature with excellent interpersonal, negotiation, and conflict resolution skills.
  • Ability to work independently and also to contribute to a team.
  • Demonstrated ability to prioritize and coordinate multiple projects simultaneously.
  • Ability to understand new tasks quickly.
  • Ability to anticipate needs and address them before a formal request for help is made.
  • An interest in HRIA’s mission.
  • Ability to work calmly under pressure with a sense of humor and perspective.
  • Eagerness to increase responsibilities as organization develops.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

To apply, submit your cover letter and resume online.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

About Health Resources in Action (HRiA):

Health Resources in Action offers exciting, engaging, and challenging employment opportunities for researchers, facilitators, analysts, trainers, policy specialists, and more. People come to HRiA because of our commitment to social justice and health equity, our wonderful clients and partners, and our dedicated and dynamic staff. People stay at HRIA because of our collaborative approach to problem solving, our friendly work environment, and our commitment to providing employees with challenging and exciting professional opportunities.

Equity & Inclusion are core values of our organization. Our hiring and business practices appreciate the strengths offered through varied backgrounds. As public health practitioners with a social justice focus, we are committed to better understanding and learning from the institutional structures that create disparities among us and our work. We are actively seeking to build a diverse and experienced staff. We provide an energizing and supportive environment in which to work and to build a career.

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