Program Coordinator

Brief Overview:

We are seeking a Program Coordinator to provide a range of programmatic and administrative support for several capacity building assistance projects (CBA).

Position Description:

This is an exciting opportunity to become part of a vibrant and growing public health organization and contribute to initiatives focused on coordinating and supporting training and capacity building and reducing health disparities in Massachusetts. This is a full-time, non-exempt position. The Program Coordinator will initially work remotely (due to HRiA’s COVID-19 policies) and will eventually be based in HRiA’s Boston office.

HRiA seeks a Program Coordinator with a keen understanding of operational procedures and who can work collaboratively in a team-oriented, fast-paced, deadline-driven environment. They will provide programmatic and administrative support to assist program staff in developing, implementing, and managing several programs and projects.  In addition, this person will be supported and trained to co-facilitate and eventually co-facilitate a variety of trainings. Specifically, the Program Coordinator will support the work of the Capacity Building Assistance cluster and its training projects, specifically for the BEST Initiative, the National Park Service, and a variety of other youth development and public health clients.

  • BEST (Building Exemplary Systems for Training) Initiative, is the only region-wide professional skills training and credentialing system for youth workers and their supervisors. BEST provides beginning, advanced, and specialized training; follow-up support services; and technical assistance to youth agencies to help them incorporate a consistent strategic youth development approach in their programming.
  • National Park Service Trainings- HRiA is providing youth development and supervision trainings for a variety of Park Service staff from across the country.
  • Trainings for human service providers and youth serving programs in public health, youth development, cultural competence, among other topics.

Duties and Responsibilities:

The Program Coordinator will provide a range of CBA support for the BEST project, youth development and other trainings.

Project Work

  • Coordinate, schedule, and support trainings, on-line events and other technical assistance needs for training participants and other clients.
  • Create and edit training slide decks, materials and evaluations.
  • Help monitor and document client contracts, accomplishments and support overall project evaluation activities.
  • Provide routine administrative support, such as scheduling meetings, coordinating event logistics, taking notes, and responding to project inquiries.
  • Help compile, write, and proofread summaries and reports to document project activities and accomplishments.
  • As needed, observe, learn and co-lead youth development and public health trainings.


  • Assist team members with tasks to address client, project, and/or team management needs.
  • Participate in staff meetings, committees, and other workgroups.

 Thought Leadership

  • Identify and suggest ideas to improve project activities and processes.
  • Assist with preparing and presenting feedback reports and results.
  • Contribute to blogs and social media posts, as needed.

Business Development

  • Support project leadership in securing continuation of project funding, as needed.
  • Gather and prepare documentation for proposals and/or contract extensions, as needed.

Candidate Qualifications:

  • Bachelor’s degree or at least two years of equivalent experience in a professional office setting.
  • Experience, background and/or interest in the youth development field.
  • Experience in event planning, coordination, and logistical support.
  • Organized, detail-oriented and able to meet deadlines.
  • Demonstrated ability to prioritize and coordinate multiple tasks and events simultaneously.
  • High level of professionalism and self-motivation, with a demonstrated ability to commit to and follow through on projects.
  • Strong written, verbal and interpersonal skills, including communicating by video conference, phone, and/or in person (when needed) with community members and organizational partners.
  • Able to work independently and as a part of a team.
  • Interest in learning facilitation and training skills.
  • Proficiency in Microsoft Office (e.g. Outlook, Excel, Word, Teams, OneNote and PowerPoint).
  • Proficiency in or capability of learning new software, including Zoom, and Google Suite (e.g. Google Slides, Notes, etc.).
  • Excellent problem solving, organizational, critical thinking, and interpersonal skills.
  • Resourceful self-starter with a proven ability to perform under tight deadlines.
  • Flexibility and a sense of humor.
  • A commitment to racial and health equity, and diversity of thought, backgrounds, and perspectives.
  • Experience working in diverse and multi-cultural settings preferred.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the ability of any supervisor to assign, direct, and contract work of staff under their supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

HRiA offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous vacation starting at four weeks.

To apply, submit your cover letter and resume online.

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