Senior Manager, Training & Technical Assistance, The HAVI

Brief Overview:

We are seeking a Senior Manager of Training and Technical Assistance (TTA) to play a critical role in providing direct training and technical assistance to programs and partners working with the HAVI.

Position Description:

Hospital-based violence intervention programs (HVIPs) vary in their design and scope. Essential components of HVIPs include a brief intervention to violently injured patients in the emergency department or at the hospital bedside and intensive community-based case management services following discharge. HVIP services are provided by culturally specific Violence Prevention Professionals. HVIPs are rooted in the philosophy that violence is preventable, and that violent injury offers a “teachable moment” and unique opportunity to break cycles of violence. HVIPs embrace a public health approach to violence prevention as they are grounded in data, which indicate that victims of violence are at elevated risk for re-injury and violence perpetration. This model has been the subject of numerous peer-reviewed studies indicating promising impact on injury recidivism, criminal justice contact, and trauma symptoms. HVIPs are now a recommended practice by the federal government.

The network has grown to hundreds of individuals, including physicians, nurses, social workers, therapists, violence prevention professionals, outreach workers and researchers who are affiliated with over 50 member programs in the U.S., Canada, England, and El Salvador. Our goal is to support the growth of HVIPs throughout the United States. The HAVI is structured within 5 divisions: Capacity Building, Organizational Growth and Equity, Policy and Communications, and Communities of Practice.

HVIPs are one of a handful of evidence-informed practices that support cities reduce violence and scale trauma-informed care. The field has largely been fractured, and recent federal, state and local advocacy efforts have helped encourage collaboration and coordination across various approaches. This shift – from individual programs to integrated strategies – has led to an emergent concept of a community violence intervention ecosystem (CVI ecosystem).

The HAVI is a fiscally sponsored project of Health Resources in Action, Inc. (HRiA).

The Senior Manager of Training and Technical Assistance (TTA) will play a critical role in providing direct training and technical assistance to programs and partners working with the HAVI.  The ideal candidate has experience developing curriculum and providing training for various audiences in health care and community violence intervention using a trauma-informed care and racial equity lens. We seek aspiring leaders with a passion for violence intervention work who understand the powerful impact of community-driven violence intervention efforts.

Candidates should have advanced skills in developing and facilitating virtual and in-person trainings. This Senior Manager will lead the implementation of the HAVI’s Violence Prevention Professional certification training and other trainings and workshops for a national network of violence intervention providers. Experience with or within HVIPs (and/or having a strong familiarity with the model) is preferred.

The HAVI’s TTA department works to assist member HVIPs and cohorts of new HVIPs strengthen their programs and improve practices through dynamic and informed training and technical assistance provided by expert HVIP trainers. Additionally, new HVIPs are launched with the guidance and training of the TTA department staff. Other TTA activities include training, module, and toolkit development, managing the HAVI National TTA Center, overseeing the HAVI Certified National Faculty and all related performance management and evaluation. The HAVI TTA activities are responsive and dynamic and are meant to inform key stakeholders, including hospital and community organization leadership, hospital medical directors and clinicians, community leaders and stakeholders, program managers and supervisors, frontline violence intervention specialists, and community-based organizations

The Senior Manager, TTA will report to the Associate Director, TTA. This is an exempt, full-time position with a salary range of $74,000 – $80,000 depending on skills and experience. This position will require the ability to travel nationally, 1-2 times per month, for 3-7 days at a time, to conduct training or convene with national partners.

HRiA offers strong benefits to its employees, including competitive salaries, health insurance, retirement plan, flexible summer hours, vacation starting at 4 weeks, 13 paid holidays, plus office closure time during the last week of December. This is an exempt, full-time, fully remote position.

The HAVI is a fully remote organization that is fiscally sponsored by HRiA. All HAVI staff who are fully vaccinated may work in HRiA’s Boston office as desired and/or conduct in-person work activities as necessary. This position can be fully remote or hybrid, depending on the location of the candidate.

Duties and Responsibilities:

This includes but is not limited to the following:

Project Work

  • Training
    • Lead the facilitation of the Violence Prevention Professional certification and other core HAVI trainings, both virtually and in-person
    • Conduct the evaluation and revision of training content and modules to ensure it is aligned with best practices across the field
  • Develop training content and standardized materials, including facilitator’s guides and train-the-trainer manuals
  • Participate in organizational wide meetings, in-person staff convenings, and contribute to policy and practice materials.
  • Provide support on other projects as assigned by the Associate Director of TTA and Director of TTA


  • Provide technical assistance to current hospital-based violence intervention programs, emerging HVIPs, and other partners. Sample technical assistance activities include:
    • Site visits,
    • Participating in learning communities/working groups,
    • Conducting webinars and presentations,
    • Individual staff coaching
  • Manage communications with contracted partners, consultants, and collaborators for training and technical assistance projects
  • Assist with departmental planning, implementation, policies, and evaluation

Thought Leadership

  • Provide support for updating and refining trainings and materials
  • Support the refinement of TTA design and delivery through participation in working groups
  • Liaise with community partners and leaders, as required for technical assistance

Business Development

  • Manage the tracking and development of TTA contracts
  • Conduct partner intake including data entry, training needs assessments, and scheduling

Special Requirements

  • Significant understanding of community violence intervention models and content/subject matter expertise in community violence, health care systems, trauma-informed and healing centered practices, and HVIPs
  • Advanced skills in providing customized training and technical assistance
  • Ability to analyze direct service violence intervention models, HVIPs, and health care responses to violence and psychological trauma
  • At least 3-5 years of experience conducting trainings on violence prevention/intervention for a diverse audience
  • A degree and/or certification in Public Health, Social Work, or at least 5 years’ experience working in violence intervention or prevention services.

Candidate Qualifications:

  • Ability to telecommute and work in a primarily remote organization
  • Ability to travel nationally (15%-30%)
  • Excellent written and oral communication skills
  • Demonstrated commitment to centering racial justice and health equity
  • Strong attention to detail, able to synthesize new information quickly
  • Strong time management and ability to complete work tasks autonomously
  • Committed to respecting cultural differences and values diversity of thought, backgrounds, and perspectives.
  • Ability to work as a part of a team–leading when appropriate and open to feedback
  • Ability to efficiently manage multiple tasks with accuracy and adapt to changing priorities
  • Ability to design presentations using professional tools such as PowerPoint, Prezi, etc.
  • High proficiency in Microsoft Office, especially Outlook, Excel, Word, Teams, OneNote, and PowerPoint

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

To apply, submit your cover letter and resume online. Please include in your cover letter experience (paid or unpaid) as it relates to this job description as well as any other relevant or adjacent skill sets. Please note that the interview process will consist of a minimum of two video interviews and the submission of relevant work samples and/or a written skills-based exercise. If you require accommodation, we welcome your request at any point in the application process.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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