Careers

Health Resources in Action offers exciting, engaging, and challenging employment opportunities for researchers, facilitators, analysts, trainers, policy specialists, and more.

People come to HRiA because of our commitment to social justice and health equity, our wonderful clients and partners, and our dedicated and dynamic staff. People stay at HRIA because of our collaborative approach to problem solving, our friendly work environment, and our commitment to providing employees with challenging and exciting professional opportunities.

HRiA offers exceptional employee benefits that include a 35-hour work week; employer funded health, dental and life insurance; a retirement plan that includes an employer-funded tax-deferred annuity; generous vacation and sick time; and flexible work schedules.

Equity & Inclusion are core values of our organization. Our hiring and business practices appreciate the strengths offered through varied backgrounds. As public health practitioners with a social justice focus, we are committed to better understanding and learning from the institutional structures that create disparities among us and our work. We are actively seeking to build a diverse and experienced staff.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

If you are looking to speak to someone at HRiA about the field of public health please fill out this form.

Positions

  • Clinical Manager

    We are seeking a full-time Clinical Manager for the Helplines. This is an exciting opportunity to build a deep understanding of substance use and behavioral health services nationally while collaboratively managing a contact center.

  • Communication Assistant

    We are seeking an energetic and proactive Communication Assistant to support marketing and communication strategies for the substance use and problem gambling helplines operated by HRiA. This is an excellent opportunity for the candidate to apply and build communication skills and experience, and to gain exposure to public health broadly and behavioral health specifically.

  • Director of Training

    We are searching for a full-time Director of Training to join HRiA’s Policy & Practice team. This is an exciting opportunity to help build the capacity of people and organizations to advance health and racial equity. Primarily, this position will support the development and implementation of the Racial Equity and Leadership Initiative, participating in a cross-organizational team to train the City of Boston’s 18,000 employees and engage departments in planning efforts to operationalize racial equity.

    This is an exempt, full-time position that can be based remotely or in our Boston office once it reopens in 2021 (exact timing to be determined). (Salary range: $90,000-$95,000, based on skills and experience).

  • Director of Strategic Communications, The Alliance for Violence Intervention

    We are searching for a Director of Strategic Communications who can leverage the HAVI’s national expertise to advance public discourse on racial justice and alternatives to policing practices.

  • Director of Peer Learning, The Alliance for Violence Intervention

    We are searching for a Director of  Peer Learning to play a central role in the recruitment, maintenance, and retention strategies for member programs of the HAVI.

  • Community Health Assessment & Planning Associate

    We are searching for a Community Health Assessment & Planning Associate to join our Research & Evaluation and Strategic Planning & Organizational Effectiveness teams. The Community Health Assessment & Planning Associate will provide critical services in developing and carrying out assessment and planning services.

    This is an exempt, full-time position that can be based remotely or in our Boston office once it reopens in 2021 (exact timing to be determined). Funding for this role goes through December 2021; however, we have numerous active projects and for good performers, we work hard to find other opportunities as projects end. The starting range for this salary is in the mid 50’s.

  • Contact Center Supervisor

    We are seeking two full-time Helpline Contact Center Supervisors to join our team on the Massachusetts Substance Use & Problem Gambling Helplines (MA Helpline), the Illinois Helpline for Opioids and Other Substances (IL Helpline), and the Vermont Helplink (VT Helplink). This is an exciting opportunity to take on a newly developed position to support substance use treatment access across three states and supervise a diverse team of staff.  

  • Screening & Information Specialist – Full time and Part time

    We are seeking SIS for the MA Helplines, the IL Helpline, and VT Helplink. We refer to these projects collectively as “the Helplines.” SIS establish rapport with consumers who have substance use, gambling, or related concerns via the phone, text, & online chat, elicit relevant information to accurately assess needs, gather and record data, provide referrals to appropriate services, and  support consumers by encouraging them to follow through with accessing the referred services.

  • Clinician, Helplines

    We are seeking a Clinician to join our team on the Massachusetts Substance Use Helpline (MA Helpline), the Illinois Helpline for Opioids and Other Substances (IL Helpline), and the Vermont Helplink (VT Helplink). This is an exciting opportunity to share addiction expertise while gaining a deeper understanding of substance use and related systems in three states, through consumer interaction and staff supervision.

  • Helpline Contact Center Supervisor

    We are seeking two full-time Helpline Contact Center Supervisors to join our team on the Massachusetts Substance Use Helpline (MA Helpline), the Illinois Helpline for Opioids and Other Substances (IL Helpline), and the Vermont Helplink (VT Helplink). This is an exciting opportunity to take on a newly developed position to support substance use treatment access across three states and supervise a diverse team of staff.

  • Screening & Information Specialist (All Shifts)

    We are seeking Screening and Information Specialists (SIS) for the Massachusetts Substance Use Helpline (MA Helpline) and the Illinois Opioid and Other Drug Helpline (IL Helpline), and soon a substance use helpline for the state of Vermont. SIS must be able to establish rapport with callers, elicit relevant information, effectively communicate by phone and online chat, gather and record data, accurately assess Helpline users’ needs, provider referrals to appropriate services, and motivate and support them to follow through with accessing substance abuse and related services.

  • Bilingual Screening & Information Specialist : Full time and Part time

    We are seeking bilingual (English/Spanish) Screening and Information Specialists (SIS) for the Massachusetts Substance Use Helpline (MA Helpline) and the Illinois Opioid and Other Drug Helpline (IL Helpline), and soon a substance use helpline for the state of Vermont. SIS must be able to establish rapport with consumers who have substance use related concerns via the phone and online chat, elicit relevant information to accurately assess needs, gather and record data, provide referrals to appropriate services, and provide support to consumers encouraging them to follow through with accessing the referred services.

Internships

  • Sorry, there are currently no vacancies, please check back soon