Capacity Building Coordinator, NACHW

Brief Overview:

NACHW is seeking a passionate and self-motivated Capacity Building Coordinator to help us advance the professional identity, policy and organizational leadership and capacity of Community Health Workers, the CHW Networks and NACHW partners.

Position Description:

The Capacity Building (CBC) Coordinator is an essential part of the NACHW’s national team. Reporting to the Member and Partner Engagement Manager, the CBC increases the capacity of CHWs, CHW Networks, public health organizations, health departments, and national partner agencies to understand, engage, and utilize innovative strategies and best practice to effectively amplify, integrate and partner with communities across the U.S. This position supports the development, implementation, and evaluation of a number of NACHW COVID-19 related projects, national collaboratives and advisory partnerships.

The Capacity Building Coordinator will be an individual with experience working with and providing services for CHWs and community-based organizations, health clinics or health departments, and with expertise in in-person and web-based training, curriculum development, public health communications, community engagement, behavioral health, and/or infectious diseases. This individual will engage regularly with staff, members, and state and local leaders of community-based or public health organizations, and other stakeholders; serve as a trusted NACHW liaison to CHW training sites and CHW Networks, community-based, faith-based, or other public health and health care organizations to assess needs and opportunities for capacity building support; solicit individual and organizational member and stakeholder feedback on challenges to share with the team and project partners to guide ongoing and future program implementation. Activities will include presentations at state conferences and on webinars, building capacity initiatives with national partners and monitoring capacity building successes based on member and stakeholder goals.

The ideal candidate must have a demonstrated commitment to anti-racist, anti-oppression work that fights for the core values of self-determination, self-actualization, dignity, respect, social justice and equity, as well as have a strong work ethic, demonstrated success in working collaboratively with individuals and organizations across geographies, ethnicities, sectors and lived experience. Strong group facilitation, partnership development, program planning and implementation skills are required. This person will ideally have a Bachelor’s in Education, Public Health or a related field and at least 3 years’ experience as a program/project manager, CHW Supervisor and Trainer, Research Assistant.

The CBC must be a CHW/Promotora/CHR and/or have a strong respect for the CHW profession, racial equity and inclusion. Further this person should have a deep understanding of CHW history and policies, and federal and state policy development and community-based strategies for building capacity and leadership and mobilizing national CHW members. This person should be familiar with national and state leaders/agencies impacting public health policy, the social determinants of health and health care access and quality. Writing samples of grant proposals, policy papers, reports or research will be requested.

Duties and Responsibilities:

Duties and Responsibilities: 

  • Manage all projects and activities under your role
  • Work collaboratively and respectfully with NACHW staff, members and partners
  • Provide technical assistance and education for individual members (CHWs and allies), CHW Networks/Associations, employers, state and federal government and philanthropy
  • Create capacity building strategies, recommendations and tools to advance CHW professional identity, CHW role integration, CHW Network capacity, CHW policy leadership and sustainability in local, state and federal policy.
  • Work with CHWs to advance their knowledge, capacity and activities within their states and mobilize CHWs and allies nationally on key policy issues.
  • Coordinate the marketing and expansion of the CHW Network Town Halls, NACHW New Member and Topic Specific Webinars
  • Serve as a liaison between NACHW and stakeholders on various advisories, think tanks or capacity building initiatives
  • Coordinate data collection, research, tracking and monitoring of capacity building needs, trends and opportunities in partnership with state and national organizations, CHW Networks and NACHW members.
  • Coordinate and develop initiative reports and workplans; monitor progress of goals and objectives as defined by the program.
  • Write and edit materials including print and web copy for communication products and campaigns, including a monthly newsletter.
  • Engage in formative research, including conducting environmental scans and literature reviews, supporting research plan and tool development, providing interview and focus group support, develop and lead up dissemination plans, conduct outreach for programs, and/or contribute to data analysis and report writing.
  • Assist project leads in project and client management, including developing meeting agendas, taking meeting notes, and developing project workplans and timelines

New Business Development & Thought Leadership 

  • Work with the NACHW team and HRiA staff in the new business development process as necessary including drafting, editing or supporting submission of new proposals.

Management and Supervision 

  • Serve as a liaison with funders; manage clients, vendors, and consultants (researchers, translators) and/or interns as appropriate.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision.  The use of a description of duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

Candidate Qualifications:


  • Bachelor’s in Education, Public Health or a related field and at least 3 years’ experience as a program/project manager, CHW Supervisor and Trainer, Research Assistant
  • Strong organizational and time management skills, and ability to juggle many projects and tasks at once.
  • Strong writing, verbal communication, interpersonal and facilitation skills.
  • Experience and skills in project management including developing workplans and working with clients, partners, community members and a range of stakeholders.
  • Keen understanding of CHW related public health issues and policies and ability to remain current on issues and practice.
  • Commitment to and understanding of racial health equity.
  • Experience with Microsoft Word, Excel, Outlook and PowerPoint.
  • Ability to travel to offsite meetings.
  • Ability to work independently as well as part of a team.
  • Flexibility and a sense of humor.


  • Successful track record in capacity building and engagement with CHWs and/or community-based organizations
  • Experience in facilitation and community organizing.
  • Experience working with CHWs/promotoras/community health representatives and other diverse coalitions and/or local governments.
  • Ability to work with a wide variety of identities and personalities.
  • Demonstrated commitment to working with diverse staff and improving public health.
  • A valid driver’s license is a plus.
  • Spanish language skills are a plus.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Health Resources in Action offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous starting vacation of four weeks. To apply, submit your cover letter and resume online.

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