Coordinator, Training & Technical Assistance, the HAVI

Brief Overview:

We are seeking a Coordinator, Training & Technical Assistance (TTA) for the HAVI to assist the Director and the TTA department in the planning, implementation, and assessment of TTA provided to emerging HVIPs as well as members across the HAVI network.

Position Description:

To heal communities affected by violence, The Health Alliance for Violence Intervention (www.thehavi.org) fosters hospital and community collaborations to advance equitable, trauma-informed care for violence intervention/ prevention programs. Our vision is to build a system of healthcare that mobilizes hospitals and communities to end violence, together.

Hospital-based violence intervention programs (HVIPs) vary in the specifics of their design and scope, but typically include a brief intervention in the emergency department or at the hospital bedside as well as intensive community-based case management services following discharge. HVIP services are provided by culturally competent Violence Prevention Professionals who often also serve in a mentorship capacity. HVIPs are rooted in the philosophy that violence is preventable and that violent injury offers a “teachable moment” and unique opportunity to break cycles of violence.  HVIPs embrace a public health approach to violence prevention as they are grounded in data, which indicate that victims of violence are at elevated risk for re-injury and violence perpetration. This model has been the subject of numerous peer-reviewed studies indicating promising impact on injury recidivism, criminal justice contact, and trauma symptoms. HVIPs are now a recommended practice by the federal government.

The network has grown to hundreds of individuals, including physicians, nurses, therapists, gang interventionists, outreach workers and researchers who are affiliated with 41 member programs in the U.S., Canada, England and El Salvador. Our goal is to support the growth of HVIPs throughout the United States.

The HAVI’s TTA department works to assist member HVIPs and cohorts of new HVIPs strengthen their programs and improve practices through dynamic and informed training and technical assistance provided by expert HVIP trainers. Additionally, new HVIPs are launched with the guidance and training of the TTA department staff. Other TTA activities include training, module, and toolkit development, managing the HAVI National TTA Center, overseeing the HAVI Certified National Faculty and all related performance management and evaluation. The HAVI TTA activities are responsive and dynamic and are meant to inform key stakeholders, including hospital and community organization leadership, hospital medical directors and clinicians, community leaders and stakeholders, program managers and supervisors, frontline violence intervention specialists, and community-based organizations

The HAVI hosts a large annual conference, which convenes over 500 professionals implementing our health approach throughout the country and the world.  We also staff member working groups that focus on Mental Health, Research, Policy, Workforce Development, and more, and provide training and technical assistance to hospitals and communities that want to begin HVIPs and to existing programs that need support.

The HAVI is a fiscally sponsored project of Health Resources in Action, Inc. (HRiA). HRiA is a nonprofit public health and medical research funding organization based in Boston, Massachusetts with a mission to help people live healthier lives and build healthier communities through prevention, health promotion, policy, and research. HRiA works with a diverse group of clients across the country to address some of the most critical public health issues using innovative and evidence-based approaches to improve population health. Our clients include the U.S. Centers for Disease Control and Prevention, the U. S. Department of Health and Human Services, state and local health departments, hospitals, and private/corporate philanthropic entities.

The Coordinator, Training & Technical Assistance (TTA) will assist the Director and the TTA department in the planning, implementation, and assessment of TTA provided to emerging HVIPs as well as members across the HAVI network. This will include coordinating training (virtual and in-person), facilitating and notetaking TA calls and visits, the creation and sharing of intake and evaluation policies and procedures, as well as assistance in assessing and measuring the quality and needs of internal protocols for future work. Responsibilities will include fielding and assessing TTA requests as well as overseeing and supporting the HAVI faculty and their work. Direct communication and interface with funders, clients, and partners will be expected of this role and client management and attention to detail will be paramount to their success.

The Coordinator, TTA will report to the Director, TTA. This is an exempt, full-time position with a salary range between $50,000-$60,000, depending on experience. Due to the COVID-19 pandemic, staff are working remotely. Staff who are fully vaccinated may work in HRiA’s Boston office as desired and/or conduct in-person work activities as necessary. HRiA’s office will reopen more fully in 2022 in a “hybrid model,” enabling Massachusetts-based HRiA employees the option to work remotely and/or in the office. This position can be fully remote or hybrid, based on the candidate.

Duties and Responsibilities:

This includes, but is not limited to, the following:

Management

  • Assist the department in planning and implementing meetings, trainings, and other activities.
  • Manage the team’s internal document development, updating and sharing of resources with existing and prospective HVIP partners.
  • Assist TTA staff in the planning and implementation of TTA with assigned sites.
  • Manage the technology and materials development for in person and virtual training/webinars.
  • Partner with staff across the organization to support ongoing programs and activities, as needed.
  • Manage additional tasks, as assigned, with attention to detail.

Project Work

  • Schedule and facilitate calls, take meeting notes, develop agendas, and report on next steps and meeting outcomes.
  • Provide responsive and careful client management for funders, TTA recipients, advisory board members, and other partners.
  • Provide technical and administrative support for both on-line and virtual training and coordinate training logistics prior to and during training, including virtual training support.
  • Assist in the development and collection of training and technical assistance assessments and reporting documentation.
  • Coordinate communication with TTA providers and delegate training tasks and preparation in collaboration with operations staff.
  • Provide administrative support for events and programming, with particular attention to The HAVI Annual Conference.
  • Provide staff support for The HAVI working groups and advisory board.

Thought Leadership

  • Gather and evaluate information from participants and faculty on previous training to identify weaknesses and areas that need additional training.
  • Participate in the development and facilitation of co-created spaces to meaningfully engage with our member programs.
  • Identify best and promising practices for working in and developing relationships in virtual environments.
  • Conduct general research on violence prevention, adult education, and related topics.

Business Development

  • Support the TTA Department intake and contracting process.
  • Assist with contract development, report writing, and evaluation summaries.

Special Requirements

  • At least two years of experience in program coordination including data collection, report writing, notetaking, and scheduling
  • Knowledge of and comfort with Microsoft Office suite: Word, Excel, PPT
  • Experience working in or supporting a violence prevention program preferred
  • Experience coordinating programs or training projects preferred
  • High level of comfort using and supporting others in navigating online learning and tracking platforms.

Candidate Qualifications:

  • Ability to telecommute
  • Ability to travel nationally (10-20%) as COVID restrictions permit
  • Excellent written and oral communication skills
  • Strong attention to detail, able to synthesize new information quickly
  • Respectful of cultural differences and values diversity of thought, backgrounds, and perspectives.
  • Ability to work as a part of a team–leading when appropriate and open to feedback
  • Ability to adapt communication appropriately for purpose and audience
  • High level of organization, accuracy, and attention to detail
  • Ability to efficiently manage multiple tasks with accuracy and adapt to changing priorities
  • Ability to design presentations using professional tools such as PowerPoint, Prezi, etc.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse workforce that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Health Resources in Action offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous starting vacation of four weeks.

To apply, submit your resume and cover letter online.

Please include in your cover letter experience (paid or unpaid) as it relates to this job description as well as any other relevant or adjacent skill sets. Please note that the interview process will consist of a minimum of two video interviews and a written performance task. If accommodations are required, we welcome any request at any point in the application process.



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