Director, Organizational Learning & Culture

Brief Overview:

We are seeking a Director, Organizational Learning & Culture to lead the strategic integration of organizational learning and culture initiatives within Health Resources in Action (HRiA). This a full-time position with the opportunity to work remotely or from our downtown Boston office. Occasional travel to our Boston office will be required. 

Position Description:

Our Story

Health Resources in Action, Inc. (HRiA) is a non-profit organization that works with individuals, organizations, and communities to transform policy and systems to advance health and racial equity. Using an anti-racist approach, we connect, consult, and collaborate to solve complex challenges to collectively realize our vision of healthy people thriving in equitable and just communities. Our work is centered on our values:

  • Health and racial equity by identifying and addressing the root causes of health inequities, intentionally working to shift narratives and power imbalances and disrupt all systems of oppression.
  • Leading with heart by demonstrating our passionate commitment to our work, continuously challenging ourselves with humility and vulnerability while pursuing and holding ourselves accountable to our mission.
  • Collaboration by intentionally and respectfully leading, partnering, and following to strengthen relationships, uplift different voices, and build trust.
  • Innovation by driving toward new strategies, questioning norms, and continuously learning and evolving to support the needs of our clients and communities.

HRiA offers exciting, engaging, and challenging employment opportunities. People come to HRiA because of our commitment to advancing health equity and inspiring work; they stay for our wonderful clients, partners, and dedicated and dynamic staff. With our growing portfolio of high-impact work, person-centered policies, and generous benefits, our team continually invests in making HRiA a great place to work. Our diverse staff of over 270 people hail from 35+ states, with a home base in Boston.

HRiA’s growing annual operating budget is over $50M through diverse, complex revenue streams, such as federal, state, and local government contracts, fees for service, and restricted grants.

Position Summary

Under the direct supervision of the VP of People and Culture and working closely with the Managing Director of People and Culture, this pivotal new role will lead the strategic integration of organizational learning and culture initiatives within Health Resources in Action (HRiA). This position plays a key role in living out one of HRiA’s core commitments of being a learning organization. This role will evolve our learning and development initiatives and embed them across the organization to ensure that employees have the knowledge and skills needed to excel in their roles and grow in their careers.

This position will specifically develop and oversee the professional learning development function of our organization, ensuring alignment with HRiA’s mission to advance health and racial equity. This is an opportunity for an individual who deeply values relationships and has a depth of experience in organizational development and learning. The ideal candidate has experience in creating and implementing a similarly sized organization’s learning and development program. Additionally, given the training delivery required of the role, the candidate must have demonstrated knowledge of and skills in effective adult learning practices, including instructional design and training facilitation, both in-person and virtual. Deep grounding in diversity, equity, inclusion, and belonging frameworks and organizational culture transformation towards advancing health and race equity is necessary.

This is an exempt, full-time position with the opportunity to work remotely or from our downtown Boston office. Occasional travel to our Boston office will be required. The salary ranges from $94,000 – $115,000 and is based on skills and experience.

HRiA offers exceptional benefits to its employees, including competitive salaries, health and dental insurance, retirement plan, short term disability, flexible schedules, summer hours, vacation starting at four weeks, 13 paid holidays, plus office closure during the last week of December.

Duties and Responsibilities:

Assessment & Planning

  • Lead the strategic development and implementation of integrated organizational learning and DEIB framework designed to foster a culture of continuous learning grounded in equity and social justice principles.
  • Collaborate with the People and Culture team and organizational leaders to identify learning and development needs required to support employees in advancing through HRiA’s career framework.
  • Manage the organization’s annual professional development calendar, including required compliance training.
  • Ensure timely delivery of annual compliance training required of all employees.
  • In partnership with the People and Culture team, reimagine HRiA’s approach to its new hire onboarding experience.
  • Monitor and establish metrics to evaluate the effectiveness of learning and development and culture focused initiatives on both individual and organizational performance through assessments, surveys, and feedback to identify areas for improvement.

Content Creation & Delivery

  • Create engaging and interactive training materials, including presentations, e-learning modules, job aids, and other resources.
  • Curate, and make available synchronous and asynchronous learning opportunities, including a suite of programs tailored to leadership and talent development needs.
  • Partner with internal and external subject matter experts to design and deliver high-quality training content that is effective and aligned with available budget.
  • Implement systems and processes for tracking employee participation in organizational wide training.
  • Ensure that development and delivery of training reflects best practices of adult learning, aligns with current industry trends and best practices, and exemplifies the desired culture and philosophies of the organization.

Systems Development & Management

  • Select and lead the implementation of a learning management system (LMS) that supports the delivery of innovative learning programs, ensuring alignment with the latest in adult learning theory and instructional design.
  • Ensure that accurate training records and documentation are maintained to comply with relevant policies and regulations.

Candidate Qualifications:

Education & Experience

  • Bachelor’s degree and/or equivalent experience in human resources, organizational learning and development or related field. Certification in Human Resources, Organization Learning and Development, or adult education preferred. Master’s degree preferred.
  • At least eight years of experience designing and implementing organizational learning and development programs tailored for virtual environments.
  • Managerial experience in adult experiential training, learning, and curriculum development.
  • Experience delivering best practices in human resources and organizational culture transformation.
  • Strong knowledge of instructional design principles and adult learning theories.
  • Experience with various training delivery methods and techniques, including e-learning, blended learning, and instructor-led training.
  • Proficiency in instructional design software and learning management systems (LMS).
  • Strong project management skills, including solid skills in time management and organization and excellent attention to detail and accuracy.

Knowledge, Skill & Abilities

  • Proficient in leading learning and cultural transformation within complex organizational structures, leveraging an in-depth understanding of Diversity, Equity, Inclusion, and Belonging (DEIB) principles.
  • Skilled at navigating intricate relationships, establishing trust, and driving cultural change across varied teams.
  • Demonstrated expertise in data analysis, project management, and strategically utilizing technology to enhance learning and cultural initiatives.
  • Exceptional communication skills, both written and verbal, coupled with strategic thinking and a proven ability to catalyze change.

Additional Competencies:

  • Experienced in applying a variety of learning methodologies and assessment tools, including personality tests, 360-degree evaluations, and performance management innovations.
  • Comprehensive knowledge in various HR disciplines such as training, organizational development, employee relations, and performance management.
  • Proficient in assessment, reporting, planning, implementation, and problem-solving within organizational frameworks.
  • Experienced in vendor management, handling Requests for Proposals (RFPs), and overseeing the implementation and management of talent management systems.
  • Strong negotiation and conflict resolution skills, with a track record of effectively working with and presenting to senior leadership.

This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of employees under their supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

To apply, submit your cover letter and resume online at http://hria.org/about/careers.html.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

For more information about the organization visit http://www.hria.org.



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