Education and Training Manager

Brief Overview:

We are seeking a full time Education and Training Manager to join HRiA’s staff to develop and implement trainings and provide project management to support the overall success of the new Gun Violence Prevention Training Center for Excellence in partnership with UTEC, Inc.   This is an exciting opportunity to get involved in training, violence prevention and harm reduction work, and become a part a new initiative in a vibrant and growing new public health organization.

Position Description:

HRiA’s Training and Capacity Building Department (TCB) builds the skills, knowledge and capacity of public health practitioners, leaders, community residents, non-profit leaders, and youth leaders through a broad range of training, technical assistance, and consultation which improves their expertise and work and broadens their impact on systems and community change to improve population health. TCB has deep expertise in supporting youth to lead and thrive and working with adults to support the positive development of youth to ensure that both live healthy and engaged lives.

The Education and Training Manager for the Gun Violence Prevention Training Center for Excellence (TC4E) will provide violence prevention and trauma -informed training and related technical assistance to sites across Massachusetts. The Manager will be part of a dynamic team to develop the new initiative. They will function as a coordinator of subject matter expert (SME) trainers and provide training in a variety of conflict resolution, motivational interviewing and violence prevention topics that HRiA will implement for this project. They will contribute to training development, delivery, and evaluation. In addition, the Manager will manage other aspects of the work, communicate with partners and clients, develop training materials, and help coordinate meetings and events.

The Manager will be an employee of HRiA and supervised by the Managing Director, but will work closely with UTEC staff, specifically the TC4E Director. This is an exempt, full-time position.

Duties and Responsibilities:

The Manager will develop and implement trainings for the TC4E Project in collaboration with the UTEC and HRiA staff. The Manager will be part of the Training and Capacity Building team  and will collaborate with other staff focused on violence prevention and related issues. They will provide significant project management expertise in a fast-paced, high-intensity, high-visibility context to ensure the effective, efficient, and timely implementation of the project. This includes but is not limited to the following:


  • Supporting the development and implementation of a flexible but specific workplan for the project.
  • Communicating effectively, efficiently, and appropriately with the team, with the TC4E Director at UTEC and the HRiA supervisor.
  • Coordinating and participating in team meetings, in collaboration with the Director and the supervisor of the project.
  • Managing the scheduling of the trainings and events for the project.

 Project Work

  • Helping develop and refine the training curriculum and events for the TC4E in collaboration with the Director of TC4E at UTEC and the supervisor at HRiA.
  • Coordinating the training event and activities in collaboration with the Director of TC4E at UTEC and the supervisor at HRiA, including finding and engaging SMEs consultant trainers for the project.
  • Conducting in-person trainings and providing technical assistance to the Street Workers and supervisors of target sites funded through the gun violence prevention funding across Massachusetts.
  • Contributing community violence prevention expertise and related topics to development, implementation, and evaluation of the TC4E.
  • Supporting the work of the Training and Capacity Building Department by assisting with program development, training, and administrative functions.
  • Contributing technical skills and/or content expertise to other related HRiA projects and to the organization, as appropriate or needed.
  • Using feedback data to refine trainings and/or identify future training or technical assistance needs.
  • Collecting and reporting data for overall evaluation and reporting for the grant.

Thought Leadership

  • Maintaining or building skills in management, supervision, community violence prevention, and related content areas.
  • Contributing to TC4E and HRiA website content, blogs and other sources to share and promote our expertise.
  • Presenting at local and state conferences/events with senior HRiA staff and TC4E staff, as appropriate.
  • Suggesting ideas/improvements in project and/or organizational processes and systems through participation in teams and committees.

New Business Development

  • Assisting with proposal writing and/or submission as needed; this may include working with the Managing Director and TC4E staff to prepare scopes of work and budgets for contract extensions, as well as working with HRiA’s Development Manager to prepare proposals for rebids or other new opportunities.
  • Contributing to HRiA website, blogs, and other opportunities to market services and expertise.

Candidate Qualifications:

  • Bachelor’s degree and at least two years of professional experience working in community, street work, outreach, or youth work; or training with street workers, youth workers, and/or human services staff OR five years of professional experience in community, street work, outreach, or youth work; or training with street workers, youth workers, and/or human services staff.
  • Knowledge of community violence prevention, supervision, trauma and harm reduction and related approaches and strategies.
  • Experience in training and facilitating engaging workshops, activities, and/or small groups, including strong group management skills.
  • Ability to engage multiple outside stakeholders, consultant trainers and hold partners accountable.
  • Ability to connect well across differences (e.g., culture, age, etc.) and respectful of cultural differences, backgrounds and perspectives.
  • Excellent oral communication skills and demonstrated experience in public speaking, facilitation, and training delivery.
  • Excellent written communication skills and an ability to adjust style and messaging depending on the audience and medium
  • Strong organizational skills and an ability to juggle multiple, competing priorities and timelines.
  • Ability to work as part of a team, but also to work independently and take personal initiative to complete tasks.
  • Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions.
  • A sense of humor.
  • Ability to travel across the state (at HRiA’s expense).
  • Valid driver’s license is a plus.

Typical hours are Monday -Friday, 9:00 am – 5:00 pm. Additional evening and weekend hours are sometimes required to fulfill the duties of this position.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Health Resources in Action offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous vacation starting at 4 weeks.

To apply, submit your resume and a cover letter explaining why you are interested in the position.

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