Manager, Massachusetts Association of Community Health Workers (MACHW)

Brief Overview:

We are seeking a full-time Manager for the Massachusetts Association of Community Health Workers MACHW, a fiscally sponsored program of Health Resources in Action. This is an exciting opportunity to contribute to the advancement of the CHW workforce and the establishment of strategic alliances with other Peer Led professions.

Position Description:

MACHW is the professional association of Community Health Workers (CHWs) in Massachusetts dedicated to strengthening the workforce by creating and/or advocating for legislation and other policies that support the profession; advocating for recognition, integration, and fair compensation within the health and social service fields; and creating and supporting professional development opportunities for CHWs in the state and nationally.  Under the guidance of an Advisory Board, MACHW works tirelessly on behalf of the estimated 3000 plus CHWs in the state.  MACHW was created in 2000 by a dedicated group of CHWs. In 2017, MACHW became fiscally sponsored by Health Resource in Action, Inc. (HRiA), to ensure sustainability and increase efficiency.

The candidate will manage projects serving CHWs across the state with a focus on professional development, member engagement, and equitable integration into new and emerging systems of care. The Manager will devote approximately 50% time to the management of Learning Communities for Community Health Workers and Certified Peer Specialists, 40% of their time on the oversight of 6 Regional Chapters and 10% of their time on the oversight of MACHW Communications. The Project Manager will report to the Executive Director, MACHW. This is an exempt, full-time position.

To learn more about MACHW, please visit:

Duties and Responsibilities:

The Manager will be responsible for the development, implementation, and oversight of Learning Communities for Community Health Workers and Certified Peer Specialists. They will also have oversight of MACHW’s 6 regional chapters and will contribute to MACHW’s online communications. They will provide significant project management expertise in a fast-paced, high-visibility context to ensure the effective, efficient, and timely implementation of projects. This includes but is not limited to the following:


  • Developing and implementing a flexible but specific workplan that supports the management and triage of multiple priorities and needs, while ensuring adherence to an aggressive timeline.
  • Preparing, submitting, and maintaining project documents such as plans, logs, and lessons learned, from project initiation through closing, in coordination with other staff, as required by funders.
  • Managing and facilitating the engagement and participation of project funders, the project team, the subcontractors, and other stakeholders.
  • Supervising, mentoring, evaluating, and supporting the professional development of 6-part-time regional coordinators (employed hourly, up to 8 hours per month)
  • Approving staff timesheets and schedules as appropriate.
  • Communicating effectively, efficiently, and appropriately with the funders, the project teams, executive director, and other stakeholders.
  • Identifying, prioritizing, and resolving challenges (proactively where possible) to minimize impact to the project goals and timeline.
  • Overseeing subcontractors and monitoring and guiding their programmatic and fiscal progress.
  • Preparing and submitting all required progress and data reports to funder to ensure contract compliance.
  • Working with the Director to monitor and manage the overall project budget, timeline, and programmatic progress.

Project Work

  • Contributing technical skills and/or content expertise to projects to ensure its effective implementation and sustainability.
  • Establishing and monitoring systems to gather and report data to assess project process and outcomes;
  • Contributing technical skills and/or content expertise to other related MACHW initiatives and to the organization, as appropriate or needed

Thought Leadership

  • Maintaining or building skills in management, CHW supervision, CHW team integration, and related content areas.
  • Creating content for MACHW website, social media postings, quarterly newsletters and other sources to promote MACHW’s expertise.
  • Presenting at conferences/events as appropriate.
  • Suggesting ideas/improvements in project and/or organizational processes and systems through participation in teams and committees.

New Business Development

  • Assisting with proposal writing and/or submission as needed; this may include working with the Vice President and other staff to prepare scopes of work and budgets for contract extensions, as well as working with the Development Manager to prepare proposals for rebids or other new opportunities.
  • Managing MACHW website, blogs, and other opportunities to market services and expertise.

Special Requirements

  • Required travel throughout the state.
  • May require some work outside of traditional business hours.

Candidate Qualifications:

  • Bachelor’s degree and at least 6 years managing/supervising community health worker programs;  Or Master’s degree, with a focus in the social sciences, social work, public health, health policy or health care management and at least 2 years of relevant work experience.
  • Proficient in WordPress and Survey Monkey.
  • Exceptional verbal, written, and presentation skills.
  • Strong organizational skills and an ability to juggle multiple, competing priorities and timelines.
  • Strong problem-solving and analytical skills, with an ability to anticipate challenges and propose solutions.
  • Ability to identify priority project tasks, gather input and guidance, and accomplish them independently with minimal additional oversight.
  • Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions.
  • Excellent interpersonal skills, including strong communication, negotiation, and collaboration skills.
  • Proven ability to establish and maintain effective working relationships with a wide variety of individuals and organizations relevant to the project.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Health Resources in Action offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous starting vacation of four weeks.

To apply, submit your resume, cover letter, and salary requirements online.

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