Program Associate, Communities of Practice, The HAVI

Brief Overview:

We are seeking a Program Associate to join the HAVI’s Communities of Practice Division to coordinate engagement across the division and the organization to support collaboration, program development, and organizational growth with a focus on equity.

Position Description:

To heal communities affected by violence, The Health Alliance for Violence Intervention (www.thehavi.org) fosters hospital and community collaborations to advance equitable, trauma-informed care for violence intervention/ prevention programs. Our vision is to build a system of healthcare that mobilizes hospitals and communities to end violence, together.

Hospital-based violence intervention programs (HVIPs) vary in their design and scope. Essential components of HVIPs include a brief intervention to violently injured patients in the emergency department or at the hospital bedside and intensive community-based case management services following discharge. HVIP services are provided by culturally specific Violence Prevention Professionals. HVIPs are rooted in the philosophy that violence is preventable, and that violent injury offers a “teachable moment” and unique opportunity to break cycles of violence. HVIPs embrace a public health approach to violence prevention as they are grounded in data, which indicate that victims of violence are at elevated risk for re-injury and violence perpetration. This model has been the subject of numerous peer-reviewed studies indicating promising impact on injury recidivism, criminal justice contact, and trauma symptoms. HVIPs are now a recommended practice by the federal government.

The network has grown to hundreds of individuals, including physicians, nurses, social workers, therapists, violence prevention professionals, outreach workers and researchers who are affiliated with over 50 member programs in the U.S., Canada, England, and El Salvador. Our goal is to support the growth of HVIPs throughout the United States. The HAVI is structured within 5 divisions: Capacity Building, Organizational Growth and Equity, Policy and Communications, Communities of Practice and the Kaiser Permanente Center for Gun Violence Research and Education.

HVIPs are one of a handful of evidence-informed practices that support cities reduce violence and scale trauma-informed care. The field has been fractured, and recent federal, state and local advocacy efforts have helped encourage collaboration and coordination across various approaches. This shift – from individual programs to integrated strategies – has led to an emergent concept of a community violence intervention ecosystem (CVI ecosystem).

The HAVI is a fiscally sponsored project of Health Resources in Action, Inc. (HRiA).

This essential position will report to and support the HAVI Managing Director of Communities of Practice. The Program Associate will coordinate engagement across the division and the organization to support collaboration, program development, and organizational growth with a focus on equity. The two departments that sit within the division are Peer Learning, which includes the HAVI annual conference and Frontline Support and Community Violence Intervention Integration. Duties and assignments will be broad and strategic, including project management, strategic planning, and administrative functions.

The Program Associate has a strong understanding of operational procedures and can work collaboratively in a team-oriented, fast-paced, deadline-driven environment.  The Program Associate will provide programmatic and administrative support to assist the Division of Communities of Practice to develop, implement, and advance high quality programs and services to member organizations and partners in cities across the US.

The Program Associate, Communities of Practice is an exempt and full-time position with a salary range between $60,000-$70,000, depending on experience and internal equity factors. The HAVI is a fully remote organization that is fiscally sponsored by HRiA. All HAVI staff who are fully vaccinated may work in HRiA’s Boston office as desired and/or conduct in-person work activities as necessary. This position can be fully remote or hybrid, depending on the location of the candidate.

HRiA offers strong benefits to its employees, including competitive salaries, health insurance, retirement plan, flexible summer hours, vacation starting at 4 weeks, 13 paid holidays, plus office closure time during the last week of December.

The Program Associate, Communities of Practice will report to the Managing Director, Communities of Practice. This is an exempt, full-time, fully remote position.

Duties and Responsibilities:

This includes but is not limited to the following:

Management

  • Provide administrative support for the HAVI Communities of Practice Division, including communications, scheduling, drafting, reviewing, and proofreading materials, ordering supplies, and curating resources for projects and staff development.
  • Assist the Managing Director in scheduling, planning, and implementing meetings, projects, staff events and other activities.
  • Coordinate the technology and materials development for in-person staff convenings and virtual, weekly staff meetings.
  • Organize and maintain the Division’s internal files and documents.
  • Manage the ongoing maintenance of the HAVI CRM (Client Relationship Management) by entering data and generating reports and dashboards.
  • Manage a portfolio of independent projects, including planning professional development training and staff convenings.
  • Manage additional tasks, as assigned.

Project Work

  • Support the Managing Director of Communities of Practice with the new staff onboarding process, outreach and communication to candidates with support from the Program Associate in the Organizational Growth and Equity Division.
  • Support the Communities of Practice with administrative support to prepare and submit monthly Certify and credit card reconciliation reports.
  • Schedule and facilitate calls, take meeting notes, develop agendas, and report on next steps and meeting outcomes.
  • Provide logistical, technical, and administrative support for both on-line and virtual training for staff.
  • Provide administrative support for events and programming, including staff convenings/retreats, weekly staff meetings, program site visits, CAPS (Coalition to Advance Public Safety) city convenings and the HAVI Annual Conference.
  • Partner with staff, especially other coordinators/program associates, and the Executive Assistant across the organization to support ongoing work.
  • Complete other duties as assigned.

Thought Leadership

  • Identify relevant resources and stay current on trends in the field of community violence.
  • Participate in the development and facilitation of co-created spaces to meaningfully engage with staff across the Communities of Practice Division.
  • Identify best and promising practices for effective organizational systems and methods to work in and support staff in virtual work environments.
  • Conduct general research on violence prevention, adult education, professional development, and related topics.
  • Participate in HAVI/HRiA committees, workgroups, and organization-wide events, as appropriate, and suggest improvements in processes, etc.

Business Development

  • Assist with contract development, report writing, and evaluation summaries.
  • Assist with grant management activities including writing, assembling necessary documents, data collection for reporting, managing timelines and submissions.

Candidate Qualifications:

Special Requirements

  • A bachelor’s degree and at least two years of experience in program planning, coordination and operational support including writing, notetaking, and scheduling or at least five years of experience in program planning, coordination and operational support including writing, notetaking, and scheduling.
  • Organized, detail-oriented and able to meet deadlines in a fast-paced environment.
  • Ability to communicate effectively with a variety of different audiences.
  • A strong commitment to high-quality products, customer/client service, and team interactions.
  • Ability to work in a virtual, remote environment.
  • Ability to travel nationally as needed.

Candidate Qualifications

  • A commitment to and an understanding of racial equity.
  • Respectful of cultural backgrounds, diverse thoughts and perspectives.
  • Demonstrated ability to prioritize and coordinate multiple tasks and events simultaneously.
  • High level of engagement and self-motivation, with a demonstrated ability to commit to and follow through on projects and strong organizational skills and accuracy.
  • Strong written, verbal and interpersonal skills, including communicating by videoconference, phone, and/or in person (when needed) with community members and organizational partners.
  • Able to work independently and as a part of a team.
  • Proficiency with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint, OneNote, Teams).
  • Proficiency in or capability of learning new software, including Zoom, Insightly (CRM) and Adobe Acrobat
  • Experience in event and meeting planning, coordination, and logistical support
  • Excellent problem solving, organizational, and critical thinking skills
  • Resourceful self-starter with a proven ability to perform under tight deadlines
  • Flexibility and a sense of humor
  • Ability to efficiently manage multiple tasks with accuracy and adapt to changing priorities
  • Ability to travel nationally, at the HAVI’s expense

This description is intended to indicate the kinds of work duties required in this position.  It is not intended to limit, or modify, any supervisor’s rights to assign, direct, and contract work of staff under his/her supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse workforce that reflects the populations we work with and the communities where we work. Equity is a core value of HRiA resulting in culturally specific services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Health Resources in Action offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous starting vacation of four weeks.

How to Apply:

To apply, submit your resume and cover letter online.

Please include in your cover letter experience (paid or unpaid) as it relates to this job description and any other relevant or adjacent skill sets. We will prioritize applications submitted by mid-November with an anticipated start date in December.

Please note that the interview process will consist of a minimum of three video interviews, the submission of relevant work samples and/or a written skills-based exercise, and references by three individuals – one of whom was a past supervisor.

If you require accommodation, we welcome your request at any point in the application process.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.



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