Senior Training Manager

Brief Overview:

We are seeking a full-time Senior Training Manager to work in HRiA’s Training and Capacity Building Department to help build the capacity of people and organizations to advance equity, youth development, and public health.

Position Description:

The Senior Training Manager will work collaboratively with a team to support the development and delivery of high-quality trainings that will serve individuals and organizations across the state (and possibly beyond).  The ideal candidate is a passionate advocate for racial and health equity, youth development, harm reduction and public health. This individual will inform the development of training curriculum along with resources and tools; and identify opportunities for continuous quality improvement. In addition, well-qualified candidates will have experience and a passion for training curriculum development, facilitation, and delivery.  The Senior Training Manager will report to a Director or Managing Director in HRiA’s Training and Capacity Building Department.

  • The Community Health Training Institute (CHTI) provides in-person trainings, webinars, tools, and resources to build the skills of public health practitioners and advocates in coalition building and leadership, policy and systems change, health equity, strategic planning and evaluation.  CHTI is a partnership between the MA Department of Public Health and HRiA. The BEST (Building Exemplary Systems of Training) Initiative is a local site of a national effort aimed at professionalizing the youth work field. The BEST Initiative offers a continuum of professional development opportunities to build the skills of youth work professionals and to strengthen organizational practices and policies.  For the past 5 years, HRiA has coordinated and implemented the Opioid Overdose Prevention Training Project (OOPTP) which is funded by the Massachusetts Department of Public Health’s Bureau of Substance Addiction Services, which initially comes from SAMHSA (Substance Abuse and Mental Health Services Administration. The OOPTP provides opioid overdose prevention and response training. Recently, HRiA has developed eight new supplemental modules based on feedback from training participants over the first years. These module topics include secondary trauma, exploring pathways of recovery, and working with people who use stimulants.

We have also facilitated six Summits across Massachusetts bringing together hundreds of providers to share peer learnings. In the last two years, CHTI, BEST and OOPTP have collectively trained over 2500 people.

This is an exempt, full-time position with a salary range in the mid $70k’s, based on skills and experience. Due to the COVID-19 pandemic, staff have an option to work remotely or in the office as desired (if vaccinated). Given the focus on local, community organizations, MA residency is strongly preferred, and in-person as well as virtual trainings will be a part of the work.

This position will primarily support the development and delivery of services for racial equity, public health and youth development projects and trainings, and over time, will have the potential to contribute to a range of other projects at HRiA.

Duties and Responsibilities:


  • Develop relationships with and negotiate with clients, leaders, and stakeholders.
  • Communicate effectively, efficiently, and appropriately with team members and team leads, and the HRiA supervisor.
  • Assist in departmental planning, budgeting, decision-making, implementation, or evaluation in collaboration with the Managing Directors.
  • Facilitate and participate in committees, staff/team meetings, in collaboration with project leads and Managing Directors.

Project Work

  • Provide training, facilitation, and technical assistance services for various clients on racial and health equity, coalition development, youth development and various public health topics.
  • Communicate with coalitions, youth programs, clients and community partners and report on project milestones.
  • Evaluate impact of trainings and make recommendations for improvement.
  • Contribute to the development and implementation of projects and programs in the department and across the organization by developing and conducting trainings and performing other supportive functions.
  • Contribute technical skills and/or content expertise to other related HRiA projects and the organization, as appropriate or needed.
  • Lead and/or support data analysis and report writing, as appropriate or needed.

Thought Leadership

  • Maintain and advance skills in training and facilitation, management, supervision, health and racial equity, coalition development, youth development, public heath, harm reduction, and related content areas.
  • Contribute to blogs, website content, and other communications efforts to share and promote organizational approaches, expertise, and learning.
  • Present at conferences and events, as appropriate.
  • Suggest ideas/improvements in project and/or organizational processes and systems through participation in teams and committees.

New Business Development

  • Identify new partners and clients and cultivate existing relationships to help build HRiA’s training portfolio and increase our impact.
  • Write and review proposals and lead proposal development processes for relevant opportunities and contribute to other writing teams where appropriate.
  • Work with the senior leadership and staff of the Training and Capacity Building Department to prepare scopes of work and budgets.

Candidate Qualifications:

  • Bachelor’s degree and five to seven years of professional experience developing and delivering training and facilitation services (in absence of Bachelor’s degree, six or more years of similar professional experience).
  • Commitment to and understanding of racial and health equity, youth development, harm reduction, coalition development and strong understanding of the root causes of inequities and how racism is a public health crisis.
  • Demonstrated experience and skills in training development, delivery, and facilitation, including virtually.
  • Demonstrated successful experience in working with diverse populations.
  • Strong organizational and time management skills, and ability to juggle multiple tasks at once.
  • Strong written and verbal communication, interpersonal, and facilitation skills, including communicating by video conference, phone, and/or in person (when needed) and ability to adjust style and messaging depending on the audience and medium.
  • Strong supervision skills and the ability to work with people across a diversity of thought, backgrounds, and perspectives.
  • Ability to work as part of a team, but also to work independently and take personal initiative to complete tasks.
  • Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions.
  • Proficiency with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint, Teams).
  • Proficiency in or capability of learning new software (e.g., Zoom, Google Suite –Slides, Docs, etc.).
  • Ability to work virtually with a strong and stable internet connection during the COVID-19 pandemic and beyond.
  • Flexibility and a sense of humor.

Typical work hours are Monday – Friday, 9:00am – 5:00pm. Additional evening and weekend hours are sometimes required to fulfill the duties of this position.

This description is intended to indicate the kinds of work duties that will be required in this position.  It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under their supervision.  The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Generally, our interviews take place between 9am-5pm EST. If this is a barrier to you, please let us know in your cover letter so our interview team can find a time that works for you.

To apply, submit your resume, cover letter, and salary requirements online.

* NO PHONE CALLS PLEASE, if you have a question please click the button below*