Technology Project Manager

Brief Overview:

We are seeking a Project Manager for the National Association of Community Health Workers (NACHW) to lead development and provide technical administrative management for a portfolio of virtual platforms including the CHW Home Platform, as well as other platforms which might include the Memberclicks membership platform and others.

Position Description:

NACHW is a 501c3 nonprofit organization whose mission is to unify the voices of the community health workers (CHWs) and strengthen this profession’s capacity to promote healthy communities.

Community Health Workers (CHWs) are frontline trusted public health workers with close relationships to and understanding of the community where they deliver services. CHWs serve as a liaison/link/intermediary between health/social services and their community to facilitate access to services and improve the quality and cultural competence of service delivery. CHWs build community capacity through a range of activities such as outreach, community education, informal counseling, social support, navigation, service coordination and advocacy.

Our strategic priorities include Mobilizing community health workers, professional development, offering resources and tools for capacity building, and advancing policies on behalf of the CHW workforce. NACHW was launched in 2019 by a dedicated group of CHWs. NACHW is a fiscally sponsored entity of Health Resource in Action, Inc. (HRiA). Health Resources in Action, Inc. (HRiA) is a nonprofit public health and medical research funding organization based in Boston, Massachusetts with a mission to help people live healthier lives and build healthier communities through prevention, health promotion, policy, and research. HRiA works with a diverse group of clients across the country to address some of the most critical public health issues using innovative and evidence-based approaches to improve population health. Our clients include the U.S. Centers for Disease Control and Prevention, the U. S. Department of Health and Human Services, state and local health departments, hospitals, and private/corporate philanthropic entities.

Since its founding in 1957, HRiA has been at the forefront of public health, leading the way to promote healthier and more vibrant communities. Our work recognizes the impact of social, economic, and racial factors on health outcomes.

Health Resources in Action offers exciting, engaging, and challenging employment opportunities for researchers, facilitators, analysts, trainers, policy specialists, and more. People come to HRiA because of our commitment to social justice and health equity, our wonderful clients and partners, and our dedicated and dynamic staff. People stay at HRIA because of our collaborative approach to problem solving, our friendly work environment, and our commitment to providing employees with challenging and exciting professional opportunities.

Equity & Inclusion are core values of our organization. Our hiring and business practices appreciate the strengths offered through varied backgrounds. As public health practitioners with a social justice focus, we are committed to better understanding and learning from the institutional structures that create disparities among us and our work. We are actively seeking to build a diverse and experienced staff. We provide an energizing and supportive environment in which to work and to build a career. For more information about the organization visit https://hria.org and https://nachw.org.

Opportunity
We are searching for a full-time Project Manager for the National Association of Community Health Workers (NACHW) to lead development and provide technical administrative management for a portfolio of virtual platforms including the CHW Home Platform, as well as other platforms which might include the Memberclicks membership platform and others. This is an exciting opportunity to be part of a small and growing organization working to unify Community Health Workers (CHWs), and advance public health, health and racial equity nationwide.

The CHW Home platform is NACHW initiative working to develop a one-stop-shop interface for CHWs, to provide a platform for connection, job opportunities, emergency mobilization, and communications infrastructure.

This is an exempt, full-time position with a salary range in the 63-73K range, based on skills and experience. The Project Manager may work remotely or in our Boston-based office. All HRiA staff who work in the Boston office and/or conduct in-person work activities must be up to date on COVID-19 vaccinations. The candidate will be required to show proof of vaccination upon hire (unless eligible for a religious or medical exemption).

Position Description
The Project Manager is responsible for leading the development and implementation of performing technical administration management for NACHW technology platforms, including the CHW Home platform and other platforms as needed. The PM will lead the project team, coordinate project team activities, track project plans, monitor and ensure completion of activities and deliverables according to the project timeline, and work closely with web developer vendors. The position will involve leadership, project management, tech/app vendor management, IT management, and teamwork and collaboration.

Duties and Responsibilities:

The Project Manager will provide significant project management expertise in a fast-paced, high-intensity, high-visibility context to ensure the effective, efficient, and timely implementation of the project(s). This includes but is not limited to the following:

Management and Planning

  • Manage and coordinate project activities for the development and maintenance of the CHW Home virtual platform project including vendor and technology management.
  • Manage multiple technology platforms including but not limited to the CHW Home platform.
  • Managing and implementing flexible but specific workplans that support the management and prioritization of multiple priorities and needs, while ensuring adherence to project timelines.
  • Managing and facilitating the engagement and participation of the project funders, project team, subcontractors, and other stakeholders.
  • Communicating effectively, efficiently, and appropriately with the funders, the project teams, supervisor, and other stakeholders.
  • Identifying, prioritizing, and resolving challenges (proactively where possible).
  • Working closely with relevant parties to ensure coordination, efficiency, and alignment of services and activities.

Project Work

  • Develop and implement CHW Home project workplan based on requirements spreadsheet.
  • Managing and facilitating CHW Home project team meeting and related deliverables
  • Establishing and monitoring systems to gather and report data to assess project process and outcomes; identify and implement CQI activities.
  • Provide technical management for the CHW Home platform and other platforms as appropriate.
  • Review key themes from engagement activities and synthesize important themes, ensure inclusion of diverse perspectives, and monitoring of responses to stakeholder perspectives to ensure accountability Lead listening sessions and other engagements with CHWs and CHW networks if needed.
  • Present project updates to funder and employees of funding organization through presentations and brief reports.
  • Contributing technical skills and/or content expertise to other NACHW projects and to the organization, as appropriate or needed.

Leadership

  • Lead NACHW team and internal and external stakeholders to co-create and implement plans for the CHW Home platform that meet the needs of diverse stakeholder groups.
  • Maintaining or building skills and knowledge in public health, community health workers, health equity, technology development, and social impact technology.
  • Contributing to blogs, website content, and other sources to promote the project.
  • Presenting at conferences/events with NACHW staff, as appropriate.
  • Suggesting ideas/improvements in project and/or organizational processes and systems through collaboration with consultants and subject matter experts.

Candidate Qualifications:

Special Requirements

  • Occasional travel to Boston and other locations in the US (reimbursed by HRiA) may be required of this position.

Candidate Qualifications

  •  Bachelor’s degree (Master’s preferred) in a Project Management, IT, Product Development or related field and at least five (5) years of relevant work experience in a leadership or management capacity, with demonstrated success in managing and implementing a program of similar size and scope. (In absence of bachelor’s degree, ten or more years of similar professional experience.)
  • Experience working in or with IT, technology development, app development or similar fields.
  • Experience working with stakeholders who are not fluent in tech language and processes.
  • Flexibility to accommodate a quickly evolving project and ability to change direction as needed.
  • Commitment to and understanding of health and racial equity and strong understanding of the root causes of inequities and racism as a public health crisis.
  • Exceptional verbal, written, and presentation skills.
  • Strong organizational skills and an ability to juggle multiple, competing priorities and timelines.
  • Strong problem-solving and analytical skills, with an ability to anticipate challenges and propose solutions.
  • Ability to identify priority project tasks, gather input and guidance, and accomplish them independently with minimal additional oversight.
  • Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions.
  • Proven ability to establish and maintain effective working relationships with a wide variety of individuals and organizations relevant to the project.
  • Openness to information that may be different from personal views.
  • Respectful of cultural differences, and values diversity of thought, backgrounds, and perspectives.

This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.

How to Apply:

HRiA is actively seeking to build a diverse and experienced staff. HRiA encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

HRiA offers an attractive benefits package including medical, dental and life insurance, retirement plan, tax-deferred annuity, and generous annual vacation that starts at four weeks in addition to three weeks of annual sick time, 13 paid holidays, plus office closure time during the last week of December.

Generally, our interviews take place between 9am-5pm ET. If you are contacted for an interview, please let us know if this timeframe is a challenge, so we can work with the interview team to find alternatives.

To apply, submit your resume and cover letter online.



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