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The MA Problem Gambling Helpline

Status: Current
Year: 2020
Location: Massachusetts
Client: Government organizations
Services Provided: Training and Technical Assistance
Technical Expertise: Mental & Behavioral Health

The MA Problem Gambling Helpline is the Commonwealth’s official statewide problem gambling helpline, funded by Massachusetts Department of Public Health, Office of Problem Gambling Services. Our trained Problem Gambling Specialists provide referrals to licensed problem gambling treatment and recovery support services, and serve as a resource for problem gambling awareness and education.

Helpline services are free and confidential, and available 24/7 by phone or online chat to those experiencing problem gambling or those concerned about a loved one or client. Our Specialists understand problem gambling and the treatment system and provide compassionate and nonjudgmental help to anyone who needs it. We assess needs, provide referrals to treatment and recovery services, answer questions about problem gambling, and guide service providers to available training and educational resources. The Helpline’s website provides an online screener that can help assess visitors needs and direct them to treatment options.

Need help?

Massachusetts residents who need immediate support related to problem gambling can call 1.800.327.5050 or visit to speak with a trained Specialist. Calls are free and confidential, and Specialists are available 24/7.