Efrain L. is a Screening & Information Specialist on the Helplines at HRiA. Efrain has extensive experience in Substance Use Disorder, Multiple Pathways of Recovery and Harm Reduction. Prior to joining HRiA, he was the Program Director at St. Francis House and responsible for building the first recovery support center within a homeless day shelter, helping and supporting people that were at all levels of recovery while struggling with chronic homelessness. Efrain graduated Bunkerhill Community College with a Certification in Substance Abuse Counseling and Psychology and also attended Springfield College for his Bachelors in Substance Abuse. Efrain is a trained Recovery Coach through the Connecticut Community for Addiction Recovery Center.