Erna Alfred Liousas is the Managing Director, Marketing and Business Development at HRiA. Her work at American Express, Raytheon, boutique consulting firms, a global market research firm, and as an entrepreneur contributes to her strategy, marketing, customer experience, and process expertise. She is passionate about the power of connection between people and technology to drive a positive impact for employees, clients, and the community. Ms. Alfred Liousas earned a Master of Business Administration from Boston University and a Bachelor of Arts from Brandeis University.