Type: Employee

Ivelisse Caraballo

Ivelisse Carabello,

Ms. Caraballo is the Co-Executive Director for the Collaborative Parent Leadership Action Network (CPLAN), a sponsored program of HRiA. She is an educational advocate and mother of two who is dedicated to ensuring that her children, along with all children, have access to high-quality educational opportunities. Over the years, Ivelisse has worked to promote systemic… Read more »

Denise Octavia Smith

Denise Octavia Smith is the founding Executive Director of the National Association of Community Health Workers. As a community health worker and health care administration professional, she designs and implements community-centered strategies to achieve equitable, diverse and inclusive partnerships, programs and environments. Through her program development, research, advocacy, and collaborative partnerships, Mrs. Smith pursues a… Read more »

Edward Rand

Ed Rand is a Program Associate with The 84 Movement. For the past ten years, Ed has worked in a variety of jobs to empower young people.  His desire is to help youth find what their passionate about, and then give them a voice to make a difference.  He works closely with The 84 Movement’s… Read more »

Christine Gordon-Davis

Christine Gordon-Davis is a Senior Marketing Manager at HRiA. Ms. Gordon-Davis has extensive experience in project management, stakeholder engagement, health innovation, and writing for various audiences. Prior to joining HRiA, she helped grow and publicize several successful research programs and launch two technology and service start-ups. She has a BA in English, an MPH in… Read more »

Hannah Carliner

Dr. Carliner is a social epidemiologist with expertise on the effects of stress, trauma, and social inequities on risk for psychiatric and substance use disorders across the life course. As a Director in Research and Evaluation, Dr. Carliner led the 2021 Statewide Assessment of Gambling and Problem Gambling in Illinois; she is Evaluation Lead of… Read more »

Michael Leonard

Michael Leonard is a Project Manager with the Opioid Overdose Prevention Training Project on the Training & Capacity Building team at HRiA. As an accomplished substance use prevention trainer and facilitator, Mike supports the co-management of the project, specifically planning and executing highly attended and successful Summits and co-facilitating nearly 100 trainings since 2019. Prior… Read more »

Alexis Wing

Alexis Wing is a Program Associate in the Training & Capacity Building team at HRiA. She provides support for the Opioid Overdose Prevention Training Project.  As a recent graduate of The George Washington University with a Bachelor of Science in Public Health, she has a strong interest in issues surrounding substance use, health equity, and… Read more »

Emily Breen

Emily Breen is a Program Officer on the Grantmaking team at HRiA. In her role, she supports the activities of the Massachusetts Community Health and Healthy Aging Funds. Emily studied human services, with a concentration in food systems and public health, at Northeastern University. She also has experience working at Boston Cares and the Institute… Read more »

Jennifer Lee

Jennifer Lee is the Vice President of Grantmaking at Health Resources in Action. She previously served as the Managing Director for Community Health Grantmaking. Ms. Lee brings a wealth of knowledge and extensive experience in grantmaking and program planning. Prior to joining HRiA, she served as program officer – for more than 10 years –… Read more »

Kerrin Maldonis

Kerrin Maldonis is a Clinician/Supervisor at HRiA, providing clinical support for the Massachusetts and Illinois Helplines. Prior to her work at HRiA, she was as a Program Manager for homeless individuals in Emergency Shelter and Permanent Supportive Housing. Her extensive experience includes working at Andrew House Detox as Clinical Director, Partners Emergency Department as a… Read more »

Oliver Souyavong

Oliver Souyavong

Mr. Oliver Souyavong joined HRIA in 2019, serving the administration and finance team as a Contracts Administrator. He has a diverse background with over ten years in the financial aid sector of the higher education industry. He is an avid learner and enjoys being challenged at work and in the classroom. Mr. Souyavong has a… Read more »

Alexander Fidalgo

Alex Fidalgo is a Senior Training Associate in the Training & Capacity Building team at HRiA. He leads trainings for the Opioid Overdose Training Prevention Program. Alex has been providing peer recovery services and supervision for many years in communities around Massachusetts, including Worcester and Springfield. As a person in long-term recovery, Alex works as… Read more »

Kit Spy

Ms. Spy joined HRiA as a Communication Associate in 2019. She supports the MA and IL Helplines, as well as the Opioid Overdose Prevention Training Project. Her background is in content creation, including print and digital design, website management, email marketing, and social media management. Prior to joining HRiA, she worked as a development and… Read more »

Chelsea McCarron

Chelsea McCarron is the Associate Director for the Helplines at HRiA. Ms. McCarron joined HRiA in 2019 as the Project Manager for the Illinois Helpline for Opioids and Other Substances. She has over 10 years of experience working in community health, including outreach and engagement work with homeless and individuals with active SUD, healthy lifestyle… Read more »

Priyokti Rana

Priyokti Rana is a Research Analyst at HRiA. Ms. Rana joined HRiA in 2019 as a Research Assistant where she is involved in work with community health assessments and evaluation studies. She provides research and data related support through gathering and summarizing secondary data, developing and programming surveys, and data cleaning and management. She is… Read more »

Annie Rushman

Annie Rushman, MPH

Annie Rushman is an Associate Director on the Research & Evaluation team at HRiA. Ms. Rushman has extensive experience in policy analysis, public health program development and evaluation, and Medicaid policy and operations. She has worked on numerous projects applying the public health lens to health care, both at HRiA working on a CMMI-funded project… Read more »

Jacqueline Wall

Jacqueline Wall

Jacqueline Wall is a Manager, Data & Quality Improvement in the Helpline team at HRiA. She is manages databases of substance use and related service providers, as well as contributing to creating qualitative & quantitative reports and data visualizations. Jacqueline has a Master of Public Health from Columbia University Mailman School of Public Health and… Read more »

Amanda S.

Nicole Robertson

Nicole Robertson is a Senior Research Associate on the Research & Evaluation team at HRiA. She supports community health needs assessments and program evaluation initiatives. Her areas of expertise include survey development, secondary data summarization, and analysis of focus group and key informant interview data. Prior to joining HRiA, Ms. Robertson worked as a Research… Read more »

Edgar Duran-Elmudesi

Mr. Duran Elmudesi is a recent graduate from Boston College. He holds a master’s degree in Social Work, with a concentration on Health and Mental Health. During his time there, he interned at the Boston Public Health Commission in their office of Health Equity. In his role as a Project Associate in the Policy and… Read more »

Lauren Ansong dePass

Lauren Ansong, MPH

Lauren Ansong dePass is a Program Manager on the Training & Capacity Building team at HRiA. Her interests include child and adolescent health, substance use prevention, maternal health outcomes and racial and health equity. Ms. Ansong dePass earned a Bachelor of Science in sociology from Boston University and Master of Public Health in Urban Health… Read more »

Tonayo Crow

Tonayo Crow is a Program Associate on the Training & Capacity Building team at HRiA. She provides support to the the Community Health Training Institute (CHTI) and the BEST Initiative. Originally from the Seattle area, Ms. Crow graduated from Colby College with a Bachelor’s degree in History and Environmental Studies. She is passionate about public… Read more »

Gracie Rolfe

Gracie Rolfe, MSW

Gracie Rolfe is a Project Manager on the Training & Capacity Building team at HRiA. Currently, she works on the Opioid Overdose Prevention Training Project, developing and refining training curricula, conducting in-person trainings, and providing technical assistance to staff of target organizations and programs across Massachusetts. Before joining HRiA, she worked at Boston Public Health… Read more »

Kimberly Lezak

Kimberly Lezak is a Managing Director of Biomedical Research Grantmaking at HRIA. Dr. Lezak joined The Medical Foundation as a Scientific Officer in 2018 and works as part of a team devoted to biomedical research grant program management and grant making. She received a B.A. from Lehigh University and a Ph.D. in Experimental Psychology from… Read more »

Corey H.

Corey joined HRiA in 2017 and is a Screening & Information Specialist with the MA and IL Helplines. She has prior experience working in various Boston non-profit and social service organizations. She is a certified Community Health Worker and has additional certificates in Human Services. Her work in the field has included medical case management… Read more »

Jen W.

Jen W. is a Screening & Information Specialist with the MA and IL Helplines. She is an LiCSW clinical social worker with a concentration in working with families and people with substance use disorders. She is also a Certified Community Resource Specialist. She has worked with teens and adult clients throughout the adult lifespan. She… Read more »

Cindy L.

Cindy L. is a Project Manager for the Massachusetts Substance Use and Problem Gambling Helplines operated by HRiA. She is a Licensed Social Worker and a Certified Community Resource Specialist. She has over 10 years of experience working in direct service programs in the city of Boston. She has provided one-on-one services to families experiencing… Read more »

Luis B.

Luis is a Screening & Information Specialist with the MA and IL Helplines. He has worked in both the private and non-profit sectors throughout his career, and most recently was a Case Manager at Catholic Charities Laboure Center and a Recovery Coach at Casa Esperanza. In addition to his work at HRiA, he manages his… Read more »

Monika Hyatt

Monika Hyatt

Ms. Hyatt joined HRiA in 2017 as Development Manager. She has a diverse background in the nonprofit field, with experience in education and cultural resource management. Prior to joining HRiA, she worked as an economic and management consultant to nonprofit cultural institutions, contributing research and analysis to support operating strategies and feasibility studies for museums,… Read more »

Lindsey Carver

Lindsey Carver, MA

Lindsey Carver is a Senior Grants Officer with the Biomedical Research Grantmaking team. Prior to joining HRiA in 2017, she worked as a grants manager for Commonwealth of Massachusetts, administering federally-funded programs to improve public safety and public health across the state. Ms. Carver has expertise in contract and budget management, grants administration, and customer… Read more »

Amy Flynn

Ms. Flynn is a Senior Research Analyst for HRiA’s research and evaluation team. In this role, she leads data analysis efforts in the evaluation of a number of social service and health care delivery programs, such as the Si Texas program evaluation that examined integrated behavioral health models in the border communities of southern Texas…. Read more »

Lissette Blondet

Lissette Blondet

Ms. Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to supporting community health workers (CHWs) as public health professionals. In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country…. Read more »

Elena Bengochea

Elena Bengochea is a Senior Associate on the Policy & Practice team at HRiA. Previously, she was an intern for the Center for Prisoner Health and Human Rights in Providence, RI, where she directed a video production project about Hepatitis C for use by incarcerated people. As a student at Brown University, where she earned… Read more »

Meghan Guptill

Meghan Guptill, MPH

Ms. Guptill is a Senior Research Associate at HRiA, providing day-to-day project management and data collection and synthesis for a range of clients, including hospitals, city and state governments, and community-based organizations. She has experience with both qualitative and quantitative research, with a focus on working with historically under-served and hard-to-reach populations. Prior to joining… Read more »

Heather Sumba

Heather Sumba

Heather Sumba is a Senior Associate on the Strategic Planning & Organizational Effectiveness team at HRiA. Ms. Sumba has over 10 years of experience in the non-profit sector, primarily in administration and operations supporting organizational growth. Prior to joining HRiA, Ms. Sumba was Senior Manager of International Operations at the Center for Reproductive Rights, a… Read more »

Lisa Arsenault

Lisa Arsenault, PhD

Dr. Arsenault has worked in public health program evaluation and community-based research for over 10 years. As a senior member of HRiA’s Research & Evaluation department, Dr. Arsenault designs and leads program evaluations and needs assessments with a wide range of public and private sector clients including hospitals, public health departments, school districts, nonprofits business,… Read more »

Krista Moore

Krista Moore is a Manager for Staffing and Employee Relations at HRiA. Ms. Moore supports human resources and operations activities, including recruiting and new hire onboarding, as well as planning events for staff as co-chair of the organization’s Fun Committee. She has extensive experience with non-profit organizations. Before joining HRiA, she worked for many years… Read more »

Elizabeth Showalter

Elizabeth Showalter

Elizabeth Showalter is a Research Associate on the Research and Evaluation team. She is experienced in cleaning and analyzing large and small datasets, using SAS, SPSS, and R statistical programming packages. Ms. Showalter led the cleaning and analysis of complex survey data for the 2021 Statewide Assessment of Gambling and Problem Gambling in Illinois. She… Read more »

Charlene Mancusi

Ms. Mancusi is currently a Director with the Biomedical Research Grantmaking team. She originally joined HRiA in 2015 as Director of the North Shore Community Health Network, and has also served as a Program Officer for the Patient-Centered Outcomes Research Institute (PCORI) Pipeline to Proposal Award Program. Her background includes over 10 years of experience… Read more »

Robert S.


Robert S. is a Screening & Information Specialist with the Helpline, and a Certified Community Resource Specialist. He began his work at HRiA as a volunteer with the Helpline in 2006. Robert shares his compassion, empathy, reliability, and professionalism with the team and Helpline callers. Before joining HRiA, he worked a number of customer service jobs.